- Shipping & Returns
Shipping & Returns
We offer a full money back guarantee or store credit if you are not completely satisfied with our products. We have been in business since 1895 and our reputation means everything to us. You mean everything to us. So if you aren't completely happy, we will fix it. Fast.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Parcels are shipped within 3 business days. We are unable to make any changes to
orders once they have been placed. Delivery will generally take 7 - 10 days. If your parcel has not arrived in this time-frame please contact us and we will sort it out for you.
Please be aware, we are unable to deliver to P.o boxes or leave any of our goods at the Post Office. If you want your parcel left somewhere specific, please tell us in the "Comments" section in Step 5 of the Checkout.